Tuesday, August 18, 2020

Best of the Best Attorney Advertisements – 2020

When it comes to attorney marketing in today’s cluttered media environment, what does it take to stand out, and bring the right kind of attention, and intention, to a law firm?

Some legal marketing experts will say “hammers,” or “strong arms” are the only way to break through to potential clients, while others will say that good lawyering and earning a reputation for being, “trusted,” and “reliable,” is the true path.

Well, based on over 20 years of legal marketing expertise, we say, hammers or not, the law firms that embrace their brand, create memorable marketing assets, and bring those campaigns to broad audiences, are the ones that tend to take the most marketshare.

The reality is, most lawyers do not advertise their services. Whether that’s because of the reputation of advertising lawyers, or because they feel marketing might cheapen their services, attorneys remain leery of developing business through advertising.

Perhaps, the reason more lawyers don’t advertise, is because they don’t know about, the best of the best?

Well, cue the drumroll and pop the popcorn, for the 2020 edition of Best of the Best Attorney Advertisements!

Mike Morse

Michigan based personal injury attorney, Mike Morse, has had a string of memorable, engaging TV commercials run in Detroit, often featuring funny and familiar situations.

When COVID hit, while most law firms were shying away from market spend, Morse pivoted into Lone Ranger-mode with his Masked Lawyer ad, and the results couldn’t have been more stellar.

Ed Versus

Brown & Crouppen, a legacy personal injury firm based out of Missouri, has maintained a strong advertising presence on TV in the St. Louis area for over 30 years.

As digital media began to rise in prominence, and video services like YouTube were penetrating into legal marketers TV budgets, one of the partners of the firm, Ed Herman, decided to branch off into content marketing for the law firm, creating a YouTube video series, entitled, “Ed Versus”

We’ve had Ed on our podcast, featured his stuff extensively, and his video about living in quarantine is hilarious, relatable, and a fine example as to why this law firm gets EMMY AWARDS for it’s content marketing efforts. Multiple, many Emmys. It’s a real thing. Deal with that ceiling!

Richard Schwartz

The Mississippi based personal injury law firm of Richard Schwartz, is another heavy advertising presence in their market, and have a track record of corny and catchy Superbowl spots that they’ve run for the past several years.

So, suffice it to say, the firm’s Superbowl spot for the “big game” in 2020, wasn’t their first rodeo. Accessing the power of pop culture memory, jingles, and (do we see a little Riverdance?) top-shelf music video stylings, this Old Town Road parody is fantastic!

Darryl Issacs

The strongly branded form of “Kentucky Justice” wielded by personal injury attorney Darryl Issacs, has been a Superbowl staple on TV sets all over the state for years.

The memorable branded asset game is strong with this law firm, and their 2020 TV spot, was definitely a force to be reckoned with.

Maloney-Lyons

Alabama has it’s fair share of lawyers marketing and advertising to potential clients across the state, but this “Godfather of PI Law” spot, created by the Mobile-based personal injury firm of Maloney & Lyons, takes a shot at the insurance companies in over-the-top mobster fashion.

The ad definitely generated some controversy, both legally, with the appropriation of all those well-known trademarks & icons, and in the public domain, with some (including me) finding the gratuitous violence a tad excessive.

The spot was a gamble, that created a massive wave of awareness for the firm, and at the end of the day, cut through the media landscape with something memorable. at the end of this shootout, we’ll take the cannoli!

IN CONCLUSION

No matter the marketing medium, be it online or off, law firms that choose to advertise their firms need to have strategic goals and partnerships with agencies they can trust to deliver the results they’re desiring from their investments. Consultwebs has been exclusively helping law firms create marketing strategies that incorporate traditional and digital media since 1999.

If you’re interested in video advertising or marketing for your law firm, get in touch with us today to see how we can help.

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Friday, August 7, 2020

Google Local Service Ads For Law Firms

In the changing landscape of digital marketing, it can be difficult to stay on top of the latest offerings, understand what they are, how to get them and how they can work with your law firm’s marketing strategies – or not.

The latest from Google is Local Service Ads (LSAs). These are not the same as traditional Google Ads – in fact they aren’t associated with Google Ads at all, other than showing above the search ads on search results.

Let’s take a look at what they are, what they aren’t and what lawyers need to know about this exciting new opportunity to generate more leads for your law firm.

What Are Google Local Service Ads?

The Local Services unit is shown at the top of Google Search results when people search for the services you offer in your area. Potential customers can click or tap on your ad to either call you or send you a message request (US only).

When a user clicks on a listing it will take them to a page like this:

They can also schedule a booking with you directly through your ad. Booking is only available for businesses backed by the Google Guarantee and through one of the affiliate providers such as HouseCallPro and ServiceTitan.

When a customer reaches out, you’ll get an email and notification from the Local Services Ads app. From this point on, the lead is yours to turn into a customer.

To ensure you continue to receive messages, respond to as many of them as you can (even if you decline to provide the requested service). If you regularly fail to answer calls or respond to messages, your ad ranking may be affected.

Google Guarantee vs Google Screened

Google Guarantee:

https://support.google.com/google-ads/answer/7549288?hl=en&ref_topic=622486
The Google Guarantee badge is available for businesses that pass a Google screening and qualification process through Google Local Services.

If you’re backed by the Google Guarantee, and your customers (that came to your business through Google) aren’t satisfied with work quality, Google may refund the amount paid for the service. The following are the upper limits of lifetime coverage for claims: United States: $2,000

We have confirmed with an LSA product team lead that the Google Guarantee Badge is NOT applicable to Law Firms. This was unknown at first, but because law firms are considered “professional services” who operate under a different payment structure than other services (example: electricians and plumbers), the lifetime guarantee/reimbursement of $2,000 does not apply to them. They are, however, still eligible for the Google Screened badges.

Google Screened:

https://support.google.com/google-ads/answer/9379692?hl=en&ref_topic=6224863
This helps build a trusted reputation online. All firms that have the Google Screened badge must pass a business-level background and a business-owner background check. Additionally, each professional in the business must pass a license check and the business overall must have a 3.0 star customer rating or higher. In some categories, each professional in the business must also pass a background check. These checks ensure consumers that the professionals they work with have been thoroughly vetted and provide them added peace of mind as they work with you.

Who It Covers:Only firms that provide professional services including Law, Financial Planning, and Real Estate are eligible for the Google Screened badge.

General Requirements:

  • 3.0 star rating for reviews minimum
  • Business-Level background check
  • Business-Owner background check
  • Each professional must pass a license check

Specific Requirements for Law Firms:

  • Background check requirements:
    • Business check
    • Owner check
  • Insurance requirements:
    • Malpractice insurance *
  • License requirements:
    • State bar license checks for each lawyer in the firm

Example of an Immigration Lawyer’s Business Profile (clicking on an LSA ad): Law Office of Lindsey J. Harris

How “Targeting” works
This is not like Google Ads – you don’t have many options.According to Google, targeting is not by keyword, but by selected services you select for your profile. Google states: “Your ad will also be eligible to appear if someone searches for general categories related to your business.”

How Ad Ranking is Determined

The official guidance is,”All provider listings in the Local Services unit are displayed and ranked based on a number of factors that help Google match service providers to consumers.Factors that can affect your ranking within the Local Services unit include:

  • Your review score and the number of reviews you receive
  • Your responsiveness to customer inquiries and requests
  • Your proximity to potential customers’ locations
  • Your business hours
  • Whether or not we’ve received serious or repeated complaints about your business

In addition to these ranking factors, Google will attempt to spread out the leads you receive over time. This is to prevent you from spending your entire budget early in the budget period. If your ad is generating leads more quickly than your budget can accommodate, you may see your ranking affected or your ad paused temporarily in order to more evenly spread out your leads.”

About Costs & Payment
You are charged for each lead you receive through your Local Services ad. Lead prices may vary depending on your location, the job type, and the type of lead, but each lead received will count towards your budget. You’ll never pay more for leads than your monthly max.

Updates & Latest Information

We will continue to make information available as it is shared with us, so be sure to  sign up for the Consultwebs newsletter, follow us on social media, and subscribe to the LAWsome Podcast.

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